Shipping Policy

At Beam Aesthetics, we want your skincare essentials to reach you quickly, safely, and with care. Every order is packed by our team in Lake Oswego, Oregon, and shipped with the same attention and intention we bring to your in-clinic treatments.

Processing Times

• Orders are processed within 1–3 business days (Monday–Friday).

• During promotions or holidays, processing times may be slightly longer, but we’ll always work to get your products out as quickly as possible.

• You’ll receive an email confirmation with tracking information as soon as your order ships.

Shipping Methods & Rates

• We offer standard shipping anywhere in the U.S.

• Shipping rates are calculated at checkout based on your location and order size.

• Free shipping promotions (when available) will automatically apply at checkout.

Local Pickup 

• Local pickup may be available from our Lake Oswego clinic.

• You’ll receive an email when your order is ready, typically within 1–2 business days.

Delivery Timeframes

Delivery times vary based on destination and carrier. Once shipped, most orders arrive within:

• 3–7 business days via standard shipping

• Remote areas may take slightly longer

Please note: carriers may experience delays due to weather or seasonal volume. Once your order has shipped, transit times are outside of our control.

Order Tracking

When your order ships, you’ll receive a tracking link. You can check the real-time status of your delivery at any time.

Shipping to P.O. Boxes

Most orders can be delivered to P.O. Boxes. If your order contains items that cannot be shipped to a P.O. Box, we will contact you for an alternative address.

International Shipping

At this time, Beam Aesthetics ships only within the United States. We hope to expand our shipping options in the future.

Lost, Stolen, or Damaged Packages

We want to make sure you receive your products in perfect condition.

• If your package is delayed, lost, or marked as delivered but hasn’t arrived, please contact the carrier first, then email us at info@beampdx.com so we can assist.

• If items arrive damaged, email us within 48 hours with photos so we can help make it right.

Address Accuracy

Please double-check your shipping address at checkout. Beam is not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error, contact us right away — if the order hasn’t shipped yet, we’ll do our best to update it.